RETURN / REFUND POLICY

Last updated April 30, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied then the following Return/Refund Policy for Mindset & Milestones LLC (hereinafter ”Mindset & Milestones”) will inform you of your options.

REFUNDS FOR DIGITAL PRODUCTS

Digital subscriptions, courses, and other access revokable digital products (not including digital downloads) purchased from Mindset & Milestones are eligible for a 75% refund of the total amount paid if the refund is requested within 7 days of purchase. After verifying your request for a return, we will begin processing your return. Please allow at least 10 days for the money to be returned starting from the date of verification for your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

RETURNS/REFUNDS FOR PHYSICAL PRODUCTS

After receiving your return and inspecting the condition of your item, Mindset & Milestones will process your return. Please allow at least 10 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

All eligible returns of physical products must be postmarked within 7 days of the delivery date. All returned items must be in new and unused condition. Additionally, if your physical product purchase also included a digitally downloaded product version, you will be eligible for up to a 50% refund in relation to the full price.

RETURN PROCESS

To return an item, email Mindset & Milestones at support@mindsetnmilestones.com to verify your return eligibility and obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your approved return slip provided by Mindset & Milestones, and mail your return to the following address:

Mindset & Milestones

Attn: Returns

[RMA #]

11740 San Vicente Blvd Ste 109 #343

Los Angeles, CA 90049

USA

Please note, you will be responsible for all return shipping charges for physical products. We strongly recommend that you use a trackable method to mail your return.

For defective or damaged products, please contact us at the contact details below to arrange a refund.

EXCEPTIONS

Any digitally downloaded products cannot be refunded. Sale items are final sale and cannot be refunded.

QUESTIONS

If you have any questions concerning our return policy, please contact us at support@mindsetnmilestones.com.

We create materials to help teachers provide youth with entrepreneurial skills! Our curriculum not only empowers youth but also gives educators the tools to lead entrepreneurial experiences in their own programs, classrooms, and more.
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